Job ads, work abroad in Europe

Customer Service Specialist

Customer Service Representative DUTCH Speaker

Type of employment employer
Working hours full time
Employment types work contract
Job types permanent employment
Date posted 13-05-2022
End date 13-06-2022

We require

cv document required
Foreign language Dutch

Offer description

Our Client in 2019 was awarded as Best Work Place in Poland by Great Place to Work®.

Our client believes in your potential. At their office you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, and much more!

What you’ll do:
Managing customers’ business needs over the phone
Processing customers’ requests and updating data in the computer systems
Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
Helping with the implementation of our Sales and Marketing Plan
Generating innovative ideas and solutions that will improve customers satisfaction
Contributing to projects in various departments outside of regular responsibilities
Assisting other team members to leverage and develop their capabilities

What you’ll need:
Enthusiastic, communicative people that are willing to support our customers
With excellent knowledge of Dutch C1 Level, and English
Knowledge of additional European language at C1 Level would be a huge plus
Not afraid of facing new challenges or opportunities
With an enthusiastic approach to teamwork and focus on internal and external customers
Knowledge of MS Office applications, especially Excel and PowerPoint is needed
First working experience would be an asset for us

What can you expect from us?
Online recruitment process
International and multilingual team environment
Relocation package for candidates outside Poland
Private medical care in LuxMed Group
MyBenefit Cafeteria Platform (with Multisport card available)
Group Life Insurance after probation period
Language courses co-financed by us
Various portfolio of internal&external training (1-month induction training, access to the e-learning platform, professional certifications
Possibility of growth inside of the organization
Company events and office initiatives
A family atmosphere with no formal dress-code